Shipping & Returns

Shipping

I aim to ship all purchases withing 48 hours. Once I've processed the order, shipping confirmation and a tracking number will be provided. If there is a delay in shipping, I will notify you as soon as possible.
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All New Zealand orders are delivered by NZ Post with tracking and signature.

Returns

If you aren't satisfied with your purchase. I can refund the cost if products are returned in acceptable condition. Shipping costs cannot be refunded. The buyer must cover the return postage costs.
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If an item is damaged/faulty I am more than happy to refund or replace the purchase. Please contact sales@wekayarns.co.nz or use the 'Contact' page.